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Update on CCM data access issues

24 April 2017

The issue affecting the capability for users to download EO data via FTP from the CDS on line archive or with the Copernicus Client/GCL (as reported in the news items from 20 April and 19 April), has now been partially resolved.

GCL and ODA product download issue - Update

20 April 2017

The issue reported on 19 April affecting access to product downloads via both the GCL and CDS ODA is still on-going. The investigation into the cause has been completed and a resolution is being implemented. A further news article will be published as soon as this issue is resolved.

 

We apologise for any inconvenience caused.

GCL and ODA product download issue

19 April 2017

There is currently an issue affecting access to product downloads via both the GCL and CDS ODA. There may also be a delay in CCMs access to the CDS in order to upload new products. This issue is currently under investigation and will hopefully resolved shortly.

We apologise for any inconvenience caused.

Release of Data Warehouse phase 2 Data Access Portfolio v2.2

14 April 2017

An update of the DWH phase 2 (2014-2020) Data Access Portfolio is available in the data offer section. This new version of the DAP (v2.2) includes the quota allocation to Copernicus eligible users for the period 16 April 2017 to 15 March 2018 as defined by the Commission. Users are kindly invited to check their quota allocation before submitting new EO data requests as of 16 April. Configuration of the CDS is on-going to include the new figures in the users' personal area. The standard data requests may be handled with short delays in the second half of April, depending on the volume of new requests received.

Update on VHR_IMAGE_2015 data availability

12 April 2017

Further to our news from 9 March and 23 March, the status of the VHR_IMAGE_2015 data availability in the CDS archive is as follows:

  1. The move of the L3 products to be reprocessed is completed. The list of original products and their final location (dataset) is attached.
  2. In parallel, the upload of the reprocessed products is on-going and over 4100 products (out of 14253 to be re-delivered) are already available in their nominal datasets. The replacement is expected to be completed by the end of April.

Calling on data users for success stories

10 April 2017

Calling on all interested users of Sentinel data, who would like to submit their results, turning their experiences into 'success stories'.

If you have a good story to tell, of how any of the Sentinel satellites are producing data that bring benefit to your work and/or to society, please contact the Sentinel Online Editor Malì Cecere at: mali.cecere@ejr-quartz.com with your proposals.

CDS Infrastructure (FTP & GCL Data Download) - Planned maintenance on Tuesday 11 April 2017

07 April 2017

A maintenance is planned on Tuesday 11 April 2017 from 10:00CEST to 11:00CEST. During this time, the data download via FTP as well as EOLiSA/GCL will be unavailable.

 

The maintenance will allow the installation of a new version of the software that will provide users with correct timestamp for EO products upload in the CDS archive.

 

We apologise for any inconvenience caused and kindly ask you to contact the SCI Team at EOSupport@Copernicus.esa.int for any clarification needed.

Update on VHR_IMAGE_2015 additional data delivery

23 March 2017

With reference to the news of 9 March, users are here informed that the upload of the Pleiades L3 reprocessed products in the CDS archive has started on 22 March and will take 4 to 5 weeks. The move of the existing products is instead postponed by a few days.

In parallel, large volumes of new data from all missions are being made available to users every day.

New version of the GCL/EOLI-SA client

17 March 2017

A new version of the Copernicus Client (GCL/EOLI-SA) available to Copernicus users to browse the CDS catalogue and access the data delivered by Contributing Missions has been released. Users are invited to take note of the changes and to download the update from the EOLI-SA page.

HR_IMAGE_2015 CORE dataset - Product replacement over Germany National projection

16 March 2017

17 products belonging to the HR_IMAGE_2015/DE/Coverage_1/L3_National dataset are being removed due to erroneous processing of SPOT-5 scenes in National projection.

Issue with standard data request submission - Resolved

16 March 2017

The issue affecting standard data request submission in the personal area, as reported yesterday, has now been resolved.

Issue with standard data request submission in user personal area

15 March 2017

An issue is currently present with the submission of standard data requests in the CSP Personal Area. The submission of these requests is currently unavailable – This does not affect the emergency SPERF submission. The cause of the problem has been identified and should be resolved within tomorrow, 16th March 2017. A further news item will be published when the resolution has been verified on the CSP Personal Area.

We apologise for the inconvenience caused.

New version of the Mission-specific Annex to the ESA-User license

13 March 2017

Copernicus users of Contributing Missions data are here informed that a new version of the Mission-specific Annex to the ESA-User license is available here that supersedes the previous version, correcting the acknowledgement to be used for SPOT-6/7 data. The updated Annex is applicable for all data downloaded since April 2015 and until further notice.

CDS Infrastructure (FTP & GCL Data Download) - Planned maintenance on Tuesday 14 March 2017

10 March 2017

A maintenance is planned on Tuesday 14 March 2017 from 14:00CET to 18:00CET. During this time, the following services will be unavailable:

  • Data download via FTP as well as EOLiSA/GCL
  • Data upload by Contributing Missions

The maintenance will allow the installation and configuration of an extended storage space to accommodate the growth of the CDS EO data archive.

CDS Infrastructure (CSP Personal Area) - Planned maintenance on 14 March 2017

10 March 2017

A CDS SW upgrade is planned on Tuesday 14 March 2017 from 10:00 CET to 18:00 CET. During this time, access to the CSP Personal Area will be unavailable, including registration and data ordering.

The maintenance is required for the installation of the new functionality to manage ADDitional datasets quotas on a yearly basis.

New ortho processing for the Pleiades data within the VHR_IMAGE_2015 dataset

09 March 2017

Following a request from the Land Monitoring Service, the Pleiades L3 data processing for the VHR_IMAGE_2015 dataset has been updated to reduce a geometric shift observed in the overlap area between Pleiades 1A and Pleiades 1B images.

Sentinel App update for S-2B launch!

03 March 2017

While anxiously waiting for the launch of Sentinel-2B, you can already check it out on the ground in Kourou and explore the 3D model on the ESA Sentinel App, updated especially for the event. As usual, shortly after the launch you will be able to track it on the App in its achieved orbit. Stay tuned for the updates.

For iOS on the App Store: https://itunes.apple.com/us/app/esa-sentinel/id1036738151

For Android on Google Play: https://play.google.com/store/apps/details?id=esa.sentinel

Eighth data warehouse (DWH) data supply user satisfaction questionnaire - across Copernicus services providers results

21 February 2017

This report documents the results of the analysis of responses to the 8th Datawarehouse Data Access User Satisfaction Survey covering the period December 2015 to October 2016; it includes recommendations for service improvements and reports on the implementation of recommendations made following the 7th DWH Survey.

Reprocessing of the PROBA-V archive completed

17 February 2017

In order to further improve the PROBA-V datasets, a full reprocessing of the PROBA-V archive was launched during the summer of 2016. VITO is pleased to announce that the reprocessing campaign is completed. All products are available through the VITO product distribution portal. More information can be found at http://proba-v.vgt.vito.be/content/new-collections-proba-v-and-spot-vegetation.

Possible GCL services issues beginning Thursday 16th February - Issue resolved

16 February 2017

The issue affecting GCL services as reported on 16th February has now been resolved.

We apologise for any inconvenience caused during this brief downtime.