During the registration process, the GSCDA eligible users receive a Single-Sign-On (SSO) personal account to be used for downloading EO data from the GMES Client (GCL/ EOLI-SA in GMES user mode) and for accessing the GSP Personal Area
within the SPDM (Service Projects and Datasets Management). From the link below you can download a short explanation of the registration process, including details on the e-mails you will receive. We kindly ask you to carefully follow the details provided in all the emails as well as this document.
Description of the Single Sign On registration process
Data access accounts provided when subscribing to specific datasets (e.g. FTP@GCM and FTP@CDS accounts) are instead valid to access via FTP the EO data directly from the GCMs or at the CDS Core Infrastructure.
From the link below you can download a short explanation of the functionalities of the Open Ticket Request System (OTRS) tool, which should be used for a safe and organised communication between users and the Services Coordinated Interface (CDS-SCI). The OTRS can be accessed via the GSP Personal Area
Description of the OTRS Ticketing System
Orders within on-demand standard datasets (ADD) shall be submitted using the “off-line maps” section of the GSP GSP Personal Area. Instructions on how to use the order submission and tracking tool are available in the link below.
Instructions how to use the Off-line Maps tool
Subscription to the DAP V2 datasets shall be done by sending a ticket to the SCI
Once a subscription has been implemented or an order has been completed by data delivery, the relevant data can be downloaded via FTP or GCL. For more information please visit How To Access area
Information on the Coordinated Quality Control (CQC) component of the GSCDA can be found on the dedicated page on this website.
Instructions explaining how users of GMES Services Projects can search for and download quality products through the CQC Catalogue search form are available in the link below.
Instructions on how to use the CQC Catalogue search form
Should you need support or have further queries, please do not hesitate to contact the GMES Services Coordinated Interface at gmesdata@esa.int